Account managementis about looking after and growing relationships with existing clients. Typical work activities involve answering client questions, overseeing different tasks, organizing internal efforts, creating update reports, keeping an eye on performance and looking for possible ways to provide new offerings to clients. Being great at communication and problem-solving is important for account managers, so they can work well between the client’s wishes and the company’s objectives. Account management that works well earns trust, helps customers stay on board and increases the chances that those customers will remain loyal for years to come.