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  What is Predictive Dialer (8 views)

29 May 2025 13:50

<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;">A Predictive Dialer is an automated telephone system used in call centers to dial a list of phone numbers and connect answered calls to available agents. It uses algorithms to predict agent availability and call answer rates, helping maximize efficiency and reduce idle time.

<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;">[size= 8.0pt; line-height: 107%]Predictive dialer software[/size]

<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;">[size= 8.0pt; line-height: 107%]Call center predictive dialer[/size]

<p class="MsoNormal"><strong style="mso-bidi-font-weight: normal;">[size= 8.0pt; line-height: 107%]Predictive outbound dialer[/size]

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